Office Policies

We understand things happen and there may be a time when you cannot attend a scheduled appointment. We ask that you call and inform us when you will miss an appointment as soon as possible.

If you fail to come to an appointment and you fail to contact us, you will be charged a $25 “no show” fee.

Please call and let us know if you are running late and we will try to plan accordingly. If you are late to an appointment, you may not be seen and may have to reschedule.

If you have had diagnostic testing such as labs or imaging performed, you can expect to hear from our nurse within two weeks. If there is an abnormal result needing further discussion and evaluation, the nurse will schedule a follow up appointment with Dr. Delcoco at that time. All NaProTECHNOLOGY consultations will require a follow up visit with Dr. Delcoco to review the results and determine the next step of your care. If you have further questions for Dr. Delcoco regarding your care, we will be happy to schedule you for a follow up visit in the office. If it has been longer than two weeks and you have not heard from us, please call us to make sure that we have received your results.

Dr. Delcoco does not prescribe controlled substance refills on the first visit. In order to be prescribed a controlled substance in this practice, we must first obtain records from your previous doctor(s). The patient will also have to sign a controlled substance agreement and an INspect report will be obtained (a pharmacy report of all previously prescribed controlled substances). In addition, a urine drug screen may be required. Thank you for your patience and understanding as we work to provide excellent medical care to our patients.